Contact

Email Support

Get detailed technical advice and personalized shaft recommendations from our certified experts.

info@progolfshafts.co.uk

Response within 24 hours

Live Chat

Get instant answers to quick questions about products, orders, and delivery status.

Available on our website

Look for the chat icon (bottom right)

Perfect for quick questions

Expert Shaft Consultation

Not sure which shaft is right for you? Our certified fitters provide personalized recommendations based on your swing characteristics and goals.

Swing Analysis

Tell us about your swing speed, tempo, and current equipment

Goal Assessment

Whether it's distance, accuracy, or feel - we'll find the right match

Expert Recommendations

Personalized shaft suggestions from certified professionals

What to Include in Your Message

Current Equipment

  • Current driver/fairway wood brand and model
  • Current shaft specifications (if known)
  • What you like/dislike about current setup

Swing Characteristics

  • Approximate swing speed (if known)
  • Swing tempo (smooth, aggressive, etc.)
  • Typical ball flight pattern

Your Goals

  • What you want to improve (distance, accuracy, feel)
  • Budget considerations
  • Any specific brand preferences

Business Hours

Monday - Friday

9:00 AM - 6:00 PM GMT

Saturday

10:00 AM - 4:00 PM GMT

Sunday

8:00 - 12:00 PM GMT

Response Times

Email Inquiries

Within 24 hours (business hours)

Live Chat

During business hours

Technical Consultations

Next day response

Frequently Asked Questions

Do you offer professional fitting services?

Yes! We provide expert shaft consultations and recommendations based on your swing characteristics. While we don't have a physical fitting center, our certified fitters can provide detailed recommendations via email consultation.

Can you help me choose the right shaft flex?

Absolutely! Our experts can recommend the ideal shaft flex based on your swing speed, tempo, and playing style. Just provide us with your current equipment details and swing characteristics.

Do you build shafts or just sell them?

Yes, we build shafts - simply click the Custom Build section of the website.

What information do you need for a shaft recommendation?

We need details about your current equipment, swing characteristics (speed, tempo), typical ball flight, and your goals for improvement. The more information you provide, the better our recommendation will be.

Do you offer returns if the shaft doesn't work out?

Yes, we have a customer-friendly return policy. If you're not satisfied with your purchase, contact us within our return window for assistance. Specific terms apply to used vs. new shafts.

Ready to Find Your Perfect Shaft?

Our expert team is standing by to help you choose the ideal golf shaft for your game. Get personalized recommendations from certified professionals.