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Email Support
Get detailed technical advice and personalized shaft recommendations from our certified experts.
info@progolfshafts.co.uk
Response within 24 hours
Live Chat
Get instant answers to quick questions about products, orders, and delivery status.
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Perfect for quick questions
Expert Shaft Consultation
Not sure which shaft is right for you? Our certified fitters provide personalized recommendations based on your swing characteristics and goals.
Swing Analysis
Tell us about your swing speed, tempo, and current equipment
Goal Assessment
Whether it's distance, accuracy, or feel - we'll find the right match
Expert Recommendations
Personalized shaft suggestions from certified professionals
What to Include in Your Message
Current Equipment
- Current driver/fairway wood brand and model
- Current shaft specifications (if known)
- What you like/dislike about current setup
Swing Characteristics
- Approximate swing speed (if known)
- Swing tempo (smooth, aggressive, etc.)
- Typical ball flight pattern
Your Goals
- What you want to improve (distance, accuracy, feel)
- Budget considerations
- Any specific brand preferences
Business Hours
Monday - Friday
9:00 AM - 6:00 PM GMT
Saturday
10:00 AM - 4:00 PM GMT
Sunday
8:00 - 12:00 PM GMT
Response Times
Email Inquiries
Within 24 hours (business hours)
Live Chat
During business hours
Technical Consultations
Next day response
Frequently Asked Questions
Do you offer professional fitting services?
Yes! We provide expert shaft consultations and recommendations based on your swing characteristics. While we don't have a physical fitting center, our certified fitters can provide detailed recommendations via email consultation.
Can you help me choose the right shaft flex?
Absolutely! Our experts can recommend the ideal shaft flex based on your swing speed, tempo, and playing style. Just provide us with your current equipment details and swing characteristics.
Do you build shafts or just sell them?
Yes, we build shafts - simply click the Custom Build section of the website.
What information do you need for a shaft recommendation?
We need details about your current equipment, swing characteristics (speed, tempo), typical ball flight, and your goals for improvement. The more information you provide, the better our recommendation will be.
Do you offer returns if the shaft doesn't work out?
Yes, we have a customer-friendly return policy. If you're not satisfied with your purchase, contact us within our return window for assistance. Specific terms apply to used vs. new shafts.
Ready to Find Your Perfect Shaft?
Our expert team is standing by to help you choose the ideal golf shaft for your game. Get personalized recommendations from certified professionals.