Delivery Information
Fast & Reliable Delivery
Next Working Day Dispatch
All orders dispatched the very next working day
Free UK Express Delivery when you spend over £100
UK Delivery Options
Free Standard Delivery
2-4 Working Days
- Free for all UK orders - No minimum spend required
- Fully tracked with email notifications
- Delivered Monday to Friday
- Safe place delivery options available
Express Delivery
1-2 Working Days
- FREE when you spend over £100
- £4.99 for orders under £100
- Guaranteed next working day delivery
- Signature required on delivery
- SMS and email tracking updates
International Delivery
We ship worldwide via our eBay Global Shipping Programme
- Duties and taxes calculated at checkout
- Full tracking from UK to your door
- Delivery times: 7-21 working days depending on destination
- Order via our eBay store: Pro Golf Shafts eBay
International customers: Contact us at info@progolfshafts.co.uk for direct shipping quotes and custom arrangements
Order Processing & Packaging
Expert Packaging
All shafts shipped in protective double-wall cardboard tubes
Quality Assurance
Every order inspected before dispatch
Secure Handling
Specialist golf equipment packaging methods
Insurance Included
All shipments fully insured for peace of mind
Order Tracking & Support
Real-Time Tracking
- Tracking number sent via email once dispatched
- GPS location of delivery available
- Delivery photo confirmation
- Estimated delivery window notifications
Customer Support
- Email: info@progolfshafts.co.uk
- Live chat: Available on our website (bottom right)
Delivery FAQ
When will my order be dispatched?
Orders are dispatched the next working day. Weekend orders are dispatched on Monday. You'll receive dispatch confirmation via email and SMS.
What if I'm not home for delivery?
Our couriers offer flexible delivery options including safe place delivery, neighbour delivery, or collection from your local depot. You can manage these preferences via your tracking link.
Can I change my delivery address after ordering?
Contact us immediately at info@progolfshafts.co.uk if you need to change your delivery address. Changes are possible before dispatch but may incur additional charges after dispatch.
What if my order is delayed or missing?
If your order hasn't arrived within the estimated timeframe, contact us immediately. We'll track your order and arrange a replacement or refund if necessary. All orders are fully insured.
Do you deliver to PO Boxes or BFPO addresses?
Yes, we can deliver to PO Boxes and BFPO addresses. Please note that tracking may be limited and delivery times may be extended for these addresses.
Why Choose Our Delivery Service?
Fast Dispatch
Next-day dispatch
Secure Packaging
Professional golf equipment packaging
Full Tracking
Real-time tracking and notifications
Fully Insured
Complete protection for your investment
Need Help with Your Delivery?
Our customer service team is here to help with any delivery questions or concerns.
Email: info@progolfshafts.co.uk | Chat: Available bottom right